This module aims to highlight the key aspects of a tour guide’s job, namely, the ability to adapt to a given group of tourists as well as the need to be flexible, while at the same being well-organized to carry out the created programme of a tour.
A proper approach to a tourist is important at the very initial stage, i.e. when deciding to create a tour for a given group. Then, it is vital at the stage of ‘greeting’ the tourists and, of course, during the tour itself.
Duration: 90 min
After completing the module, the learners will:
- be able to read the needs and specificity of different groups
- be able to adapt his/her offers to the needs of a given group
- be able to create a tour adapted to physical and intellectual needs of a group as well as the time dedicated for a given tour
